Turn Missed Calls Into Booked Jobs
Norris Answers answers your phones 24/7, qualifies leads, books appointments, and instantly notifies your team so you never lose customers to voicemail again.
No long-term contracts. Setup in days, not weeks.
Customer Call
Incoming ring
AI Receptionist
Answers instantly
Lead Qualified
Details captured
Appointment Booked
On your calendar
Team Notified
SMS and email
The cost of missed calls
Most callers do not wait around
Missed calls do not just wait around. Homeowners usually call another company when they cannot reach you.
Most
Homeowners who reach voicemail rarely leave one — they just call the next number on the list.
Fastest Wins
When the job is urgent, homeowners call around until someone picks up — not until someone calls back.
$300–$2,000+
For HVAC, plumbing, electrical, and roofing, one missed booked job often outweighs a full month of Norris.¹
¹ HomeAdvisor cost guides: HVAC, plumbing, electrical, and roofing repair costs.
Without Norris Answers
- Calls go to voicemail
- Missed opportunities
- Lost revenue
- After-hours dead ends
With Norris Answers
- Every call answered
- Leads captured
- Appointments booked
- Instant notifications
Features
Everything you need to capture more jobs
A complete answering solution built specifically for home service businesses.
24/7 AI Receptionist
Answer every customer call day or night, even during dinner rushes, holidays, and after hours.
Lead Qualification
Collect names, phone numbers, addresses, and service details so your team has everything up front.
Appointment Scheduling
Book appointments directly into your calendar with real-time availability and confirmations.
Warm Transfers
Transfer urgent callers to available staff so emergencies never slip through the cracks.
Instant Notifications
Receive lead summaries by email and SMS the moment a call ends so your team can respond immediately.
Call Recording and Transcripts
Review every customer interaction with searchable transcripts and full call recordings.
How it works
From ringing phone to booked job in 4 steps
No new hardware. No complicated setup. Norris works with your existing phone number.
- 1
Customer Calls
A new or existing customer dials your business line—any time, any day.
- 2
AI Answers Instantly
Norris picks up on the first ring with a natural, on-brand greeting.
- 3
Information Is Collected
It qualifies the lead, captures details, and books the appointment.
- 4
Lead Delivered To Your Team
You get an instant SMS and email summary, ready to take action.
Industries
Built for how home service businesses actually work
Norris is trained on the calls your trade handles every day. Select your industry.
HVAC
Common call types Norris handles
- No-heat & no-cool emergencies
- Seasonal tune-up bookings
- New system estimates
- Maintenance plan renewals
Custom scripts and call routing tuned to your hvac business.
ROI Calculator
See how much revenue you're leaving on the table
Adjust the numbers to match your business and watch the recovered revenue add up.
Quick presets
The share of missed calls Norris turns into booked jobs.
Monthly revenue recovered
$0
Annual revenue recovered
$0
Product
One dashboard for every call and lead
Track calls, review transcripts, and watch appointments fill your calendar, all in real time.
Calls answered
149
+12%Appointments
63
+8%Recovery rate
42%
+5%Calls this week
+18% vs last weekRecent calls
- Booked
Sarah Mitchell
AC not cooling
2m ago
- Booked
James Carter
Water heater leak
18m ago
- Qualified
Lena Okafor
Panel upgrade quote
41m ago
- Transferred
Diego Romero
Roof inspection
1h ago
Lead details - Sarah Mitchell
Appointment booked“AC stopped cooling overnight. Customer noted it's an emergency with a newborn at home. Flagged as high priority.”
Call recording
Every call is recorded and transcribed so nothing gets lost.
Pricing
Simple plans that pay for themselves
One booked job often covers an entire month. No setup fees, cancel anytime.
Essential
For solo operators ready to stop missing calls.
250 included minutes
Book a Demo- Appointment scheduling
- Lead qualification
- Email notifications
- Call recordings & transcripts
Growth
For growing teams that need more capacity.
500 included minutes
Book a Demo- Everything in Essential
- CRM integrations
- Priority support
- Custom scripts
- SMS notifications
Pro
For multi-location and high-volume businesses.
1,000 included minutes
Book a Demo- Everything in Growth
- Multi-location support
- Advanced analytics
- Dedicated onboarding
Need higher volume or enterprise features? Talk to sales
FAQ
Questions, answered
Everything you need to know before booking a demo.
Stop Losing Customers to Missed Calls
See how Norris Answers can help your business capture more leads and book more jobs. Book a 15-minute demo and we'll show you exactly how it works for your trade.
- Live walkthrough tailored to your business
- Custom ROI estimate
- No commitment required