Handyman
AI Receptionist for Handyman Services
Stop losing jobs to voicemail while you're on the wrench.
You're mid-job and can't answer. The customer doesn't leave a voicemail — they call someone else.
Handyman jobs are small-ticket but high-volume. Missing five calls a week adds up fast.
Customers expect a fast answer. Norris gives them one, even when you're on a ladder.
Features
Everything you need to capture more jobs
An answering service built specifically for home service businesses.
24/7 Call Answering
Picks up every call day or night — dinner rushes, holidays, weekends, and after hours included.
Lead Capture
Collects names, phone numbers, addresses, and job details so your team has everything up front.
Appointment Booking
Books into your connected calendar or directly with your technicians, based on their real availability.
Warm Transfers
Hands urgent callers to an available team member using rules you set, so emergencies reach a person.
Email Lead Summaries
Sends your team an email with the caller, the issue, and the outcome the moment a call ends.
Recordings & Transcripts
Every call is recorded and transcribed, so you can review exactly what was said.
Example call
Hear what your customers experience
How it works
From ringing phone to handled call in 4 steps
No new hardware, no complicated setup. Norris works with the number you already have.
- 1
Customer calls
A new or existing customer dials your business line — any time, any day.
- 2
Norris answers
It picks up on the first ring with a natural, on-brand greeting.
- 3
It handles the call
Answers questions, captures the caller’s details, and books, transfers, or routes based on your rules.
- 4
Your team gets the summary
An email lands the moment the call ends, with the caller, the issue, and what Norris did.
ROI estimate
Put a number on the calls you're missing
Adjust the inputs to match your business. Every figure is an estimate you control.
Quick presets
Your typical profit — not revenue — on one completed job.
A conservative starting point is 30–40%.
Recovered profit / month
$5,500
≈ 22 jobs booked
Recovered profit / year
$66,000
Before the Norris subscription
Estimates only. Actual results depend on your call volume, close rate, pricing, and how you configure Norris. This tool doesn't collect your inputs.
Pricing
Straightforward plans that pay for themselves
Every plan includes a 7-day free trial. Card required. No setup fees, no long-term contract. Cancel before your trial ends to avoid being charged.
Essential
For solo operators and small crews ready to stop missing calls.
250 talk minutes included
Extra minutes $0.60/min, or prepay $54 per 100-minute bundle.
Start free trial- Answers every call 24/7
- Captures caller name, number, address & job details
- Books appointments with your calendar or technicians
- Warm transfers for urgent calls
- Email lead summaries after every call
- Call recordings & full transcripts
- Spam & robocall detection
Growth
For established teams with steady, everyday call volume.
500 talk minutes included
Extra minutes $0.50/min, or prepay $44 per 100-minute bundle.
Start free trial- Everything in Essential
- More included minutes for steady call volume
- Lower per-minute overage rate
- Priority support
Pro
For high-volume operations running multiple crews or locations.
1,000 talk minutes included
Extra minutes $0.40/min, or prepay $34 per 100-minute bundle.
Start free trial- Everything in Growth
- Highest included minutes
- Lowest per-minute overage rate
- Dedicated onboarding
Talk minutes are the time Norris spends on calls each month. Higher volume or multi-location needs? Get in touch.
FAQ
Common questions from Handyman companies
Stop Losing Customers to Missed Calls
Tell us about your business and we'll walk you through how Norris would handle your calls. Or set up a free demo and hear Norris answer as your business right now.
- Walkthrough tailored to your trade
- Custom ROI estimate
- No commitment required